1. Introduction and General Terms
What personal data we may collect about you;
Why our processing is lawful;
Who we may share your information with;
How we will use that information;
Who we may disclose that information to; and
Your rights regarding the information.
2. What personal data do we collect and how?
We collect and process the following data, which may include your personal data.
HR MONK's Website: If you contact us about our services or request a demo on our website, the forms you complete or the emails you send may include information about you, such as your full name, your email address, the organisation on behalf of whom you are contacting us and your enquiry.
The following data may be collected:
number of visitors to our website;
pages visited while at the website and time spent per page;
page interaction information, such as scrolling, clicks and browsing methods;
websites where visitors have come from and where they go afterwards;
page response times and any download errors; and
other technical information relating to end user device, such as IP address or browser plug-in.
HR MONK's Data gathers current and historic business contact data. The data collected about individuals on the HR MONK Database comprises:
Office Location (Country & City);
Business Email Address; and
We also hold data in respect of your employer company such as its name, alias, size, industry, website and industry.
We only ever collect or process personal data in the context of your corporate or professional capacity, for example we might process your company email address (e.g. firstname.lastname@example.org) but we will not process your personal email address (e.g. email@example.com).
We collect personal data from multiple public sources, including Companies House, company websites, and corporate social profiles. HR MONK does not collect sensitive personal data.
3. Grounds of Processing
On some occasions, HR MONK processes your data with your consent. You have the right to withdraw such consent at any time and we will cease to process data after consent is withdrawn. to withdraw consent: www.monkhr.com/contact-preferences
3.2 Legitimate interest
HR MONK processes your personal data when it is in our or our clients' legitimate interest to do so and when these interests are not overridden by your rights. Our and our clients' legitimate interests include: having information about potential business customers organised in one searchable database, having access to up-to-date and complete information; enabling clients to only reach out to relevant contacts, being able to generate and contact potential B2B leads in order to undertake forms of B2B marketing, having access to aggregated statistical insights for the purpose of understanding patterns and trends.
3.3 Necessary because of a legal obligation
HR MONK may process your data to comply with our legal and regulatory obligations e.g. preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies.
3.4 Necessary to fulfil an obligation under a contract
HR MONK may process your data where we have a contract with the individual and we need to process their personal data to comply with our obligations under the contract.
4. Data Sharing
We may share your information with the following:
4.1 Our companies
Access to personal data within HR MONK and our group of companies is restricted to those individuals who have a need to access the information for our business purposes.
4.2 HR MONK Data clients
We may share personal data with our clients or their customers as part of the offering of our services. HR MONK provides limited access of its database. HR MONK Data clients or their customers may use the data to contact individuals on their business telephone, at their business email address, through other electronic mail or through targeted display ads on social networks in order to market products and/or services.
4.3 Suppliers, subcontractors, service providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
4.4 Government authorities
In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
5. How do we use information we collect from you?
HR MONK Website: We may process your personal data for the following purposes:
to process your enquiries to reply and provide support, including providing you and/or your organisation with information about the services Go Live Data offers;
to keep you updated via our mailing list with information on news, offers, and updates about HR MONK (see below for how to unsubscribe);
to compile reports on how visitors use the HR MONK website and improve the website;
to conduct remarketing for HR MONK, which allows us to show HR MONK ads to people who've previously visited our website;
to conduct advertising on social networks for HR MONK, which means that if you link to one of our social media platforms you may be subject to targeted marketing displaying HR MONK ads via that site.
HR MONK Database: We may use your personal data on the HR MONK Database for the following purposes:
to build our sales intelligence database to enable our clients or their customers to generate and manage sales leads in respect of businesses and high net worth individuals;
to enable our clients or their customers to serve relevant display ads on social networks (such as Facebook, LinkedIn and Instagram) and other services;
to enable our clients or their customers to enrich their existing customer relationship management records and receive timely updates of changes;
to undertake research and compile statistical aggregated reports based on data held in HR MONK's sales intelligence database;
to run our own marketing campaigns and promote our services.
We also process personal data to comply with our necessary legal and regulatory obligations. These include preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies.
All content: If you send us objectionable content or otherwise behave in a disruptive manner when using our website, we may process personal data included in your messages to respond to and stop such behaviour. Where we reasonably believe you are or may be in breach of the law (for instance, because content you send amounts to harassment or is defamatory), we may use your personal data to inform relevant third parties such as your email/internet provider or law enforcement agencies about the content.
6. Marketing Opt-Out Options
If you do not wish for your personal data to be used in the HR MONK Database for the purposes set out above, email monkhr.com/contact-preferences
Where you receive a marketing email from us, and you would like to be removed from that mailing list please let us know by clicking unsubscribe at the bottom of any marketing email that you receive from us.
7. Your rights in relation to personal data which we process relating to you
You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest.
To make a request, please contact us using the above contact details, addressed to the Data Protection Officer. firstname.lastname@example.org
7.1 Object to us processing data about you
You can ask us to restrict, stop processing, or to delete your personal data if:
you consented to HR MONK processing the personal data, and have withdrawn that consent;
HR MONK no longer needs to process that personal data for the reason it was collected;
HR MONK is processing that personal data because it is in the public interest or it is in order to pursue a legitimate interest of HR MONK, you don't agree with that processing, and there is no overriding legitimate interest for us to continue processing it;
the personal data was unlawfully processed; or
you need the personal data to be deleted in order to comply with a legal obligation
8. Data Retention
We will hold your personal data for as long as is necessary for the relevant purpose.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
HR MONK is committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold. We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal data.
Our security measures include:
hashing and encryption of our services and data;
regular review of information collection;
encryption of our services and data;
restricted access of data to employees, contractors and agents; and
internal policies setting out our data security.
Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
10. International Data Transfers
Your personal data which you supply to us is generally stored and kept inside the European Economic Area (EEA). However, due to the nature of our global business and the technologies required, your personal data may be transferred to third party service providers outside the EEA, in countries where there may be a lower legal level of data protection.
Last updated August 2022.
HR MONK Ltd, a company registered in Spain as a limited company under number ES66055443, with its registered office at 100 Calle Pau Claris, Barcelona, Spain, 08006